Shipping & Delivery

QiYue Toys ships prototype samples and bulk production from Shenzhen, China. Times below are the same ranges we publish on the site. Your quote states the plan for that order.

Prototype samples

3D prototype samples ship by DHL with tracking. They are packed for transit. Delivery is usually a few days after the sample leaves the factory. The exact day depends on the destination.

Bulk orders

Bulk shipments are arranged as FOB Shenzhen or door-to-door. Transit time depends on volume, the shipping method, and the destination country. We confirm the method before the balance is paid and the goods leave.

Production before shipping

Shipping starts after the goods pass inspection. A full figurine project is often about two months of production. Step-by-step ranges are on the Services page. Unplanned design changes can extend that.

What to send for a shipping estimate

  • Product and material
  • Size and quantity
  • Destination country
  • Whether you want a sample by courier, FOB Shenzhen, or door-to-door

Send that through the contact form or to [email protected].

Company address

China, Guangming Phoenix Plaza, Guangyuan 3rd Road, Guangming District, Shenzhen City, Guangdong Province. Monday to Friday, 8:30–18:00 (China time, GMT+8). Closed Saturday and Sunday. Phone / WhatsApp +86 134 8064 4089.